‘Internet marketplaces are able to improve customer experience and create efficiencies’ – 15 quotes on digital

Launched in 2014, StoryBites is YourStory’s weekly feature featuring notable quotable quotes from our articles from last week (see previous edition here). This special series of quotes focuses on the growing influence of digital media around the world. Share these 15 gems and insights with your colleagues and networks, and return to the original articles for more.

See also our selection The most popular quotes of 2022 On Entrepreneurship, Motivation, Investment, Women Migrants, Social Entrepreneurs, Environmental Change, Pandemic Resilience, Digital Transformation, Indian Opportunities, Design, Art, Lessons from Failure and Storytelling.

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No one should be denied an education because they lack the resources, especially in an age where technology is available to all. – Vivek Kankaria, Prepseed

Digital tools and content in smart classrooms are key to enriching student learning. – Sumeet Mehta, Director

Fintech companies will continue to see investment as lending data evolves, even as broad-based SME lending and invoice discounting consolidate. – Anup Jain, Orios Ventures

In 2023, we expect agritech innovations to pick up speed in three areas – agri deep tech, Agrifood life sciences (AFLS) and rural fintech. – Mark Kahn, Omnivore

Innovation is crucial in creating a smart city. So not only the mind of the people but also the technology to create the change is very important. – Yuma Saito, Deloitte Tohmatsu Venture Support

Visual appeal will dominate the online shopping experience, and signs of the shift are already visible. – Anant Vidur Puri, Bessemer Venture Partners

The metaverse is fundamentally changing every part of every business, connecting our physical and digital worlds. – Julie Sweet, Accenture

We believe that the metaverse can fundamentally change the way we communicate and collaborate, overcoming the limitations of the physical world and providing better connections for everyone. – Brad Smith, Microsoft


Data security and privacy are two aspects that are mainly ignored by SMEs and are seen as costs to organizations rather than guarantees. – Manav Mahajan, Disecto

The paucity of high-quality gender-disaggregated data is another challenge that prevents the effective implementation of gender-sensitive planning. – Sruthi Kutty and Sona Mitra, IWAGE

There is a real need to bring the best knowledge, expertise and understanding of the technology ecosystem to India to strengthen digital capabilities that can open access to services and digital innovations to all citizens at large. – Paul Ravindranath G, Google India

Five years ago, industrial policy was not a very sexy topic. Today it is at the top of the agenda. – Alexander De Croo, Prime Minister of Belgium

India has seen moderate growth in e-commerce and consumer internet, which continues to grow thanks to digitization and simple payment solutions, and also offers many opportunities for other growth areas. – Anil Joshi, Unicorn India Ventures

Generative AI has the same opportunities and dangers, and the race is already underway, with China overtaking the United States in the number of most cited scientific publications on AI. – Gautam Adani


It is clear that QR codes are becoming an integral part of how companies communicate with their customers. -Mickey Arabelovic, Telescope Partners

We say that the future of trade is in services. It’s digital, it’s green. And it should be comprehensive. – Ngozi Okonjo-Iweala, WTO

By managing a product or service end-to-end, Internet marketplaces are able to improve the customer experience and create efficiency by cutting out middlemen. This allows them to increase gross margins and benefit from higher customer retention rates. – Anant Vidur Puri, Bessemer Venture Partners

YourStory has also published a pocket book “Proverbs and Quotes for Entrepreneurs: A World of Inspiration for Startups” as a creative and motivating guide for innovators (downloadable as apps here: Apple, Android).